This Privacy Policy explains how Marseco Sh.P.K. ("Marseco", "we", "us") collects, uses and protects personal data when you visit our website, contact us, or use the applications and services we develop and operate, including SendClipper.
1. Who we are
Marseco Sh.P.K. is a software company developing web and mobile applications. We are the data controller for personal data collected through this website. For data processed inside applications we build for clients, the client is normally the controller and we act as processor under a written agreement.
2. Data we collect
We only collect data that is necessary for the purposes described below:
- Contact details you provide: name, email address and the content of your message
- Project information shared during enquiries and collaboration
- Technical data such as IP address, browser type and pages visited, for security and basic analytics
- Email delivery data (sender, recipient, delivery status) when our services send email through SendClipper
3. How we use your data
We use personal data to:
- Respond to enquiries and prepare proposals
- Deliver, maintain and support our services
- Keep our systems secure and prevent abuse
- Meet legal, accounting and tax obligations
4. Legal basis
We process personal data on the basis of your consent, the performance of a contract or steps prior to a contract, our legitimate interests in operating and securing our services, and compliance with legal obligations, in accordance with applicable data protection law, including the GDPR where it applies.
5. Sharing of data
We do not sell personal data. We share it only with trusted service providers (such as hosting and infrastructure providers) who process it on our behalf under confidentiality and data protection obligations, or when required by law.
6. Data retention
Enquiry data is kept for as long as needed to handle your request and any resulting relationship. Contract and invoicing records are retained for the period required by law. Data is then deleted or anonymised.
7. Security
We apply appropriate technical and organisational measures, including encrypted connections, access controls and regular updates, to protect personal data against loss, misuse and unauthorised access.
8. Cookies
This website uses only essential cookies required for it to function. We do not use advertising or cross-site tracking cookies.
9. Your rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the competent data protection authority
10. Contact
To exercise your rights or ask about this policy, contact us through the contact form on our website. We will respond within 30 days. We may update this policy from time to time; the date at the top shows the latest revision.